Upgrades boost service levels and environmental friendliness

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AMALINDA and Gonubie motorists have welcomed the re-opening of their favourite Caltex service stations, after upgrades that deliver an overall improved customer experience in time for the busy festive season.

Caltex Eastern Cape Marketer (CECM) – master franchisor of 100 Caltex service stations in the province – has invested more than R300-million over the past 10 years in revamping and upgrading sites and building new ones to ensure that locals and travellers have access to Caltex service excellence throughout the province.

The recent upgrades at the Amalinda and Gonubie Caltex service stations have resulted in a fresh look, more environmentally-friendly premises and improvements in fuel storage and pumps for greater efficiency and customer experience.

Amalinda has doubled the capacity of its underground fuel storage tanks – ensuring greater security against fuel running out in busy times, as well as less frequent fuel deliveries from the depot, which means fewer tankers on the road and fewer disruptions to customers on the forecourt while tanks are being filled.

Replacing paving around the fuel delivery and pump areas with concrete provides better protection to the ground in the unlikely event of a leak or spill.

This has been done at Amalinda and Gonubie and forms part of CECM’s best environmental practice. Old tanks have also been removed and the ground rehabilitated as part of the company’s environmental standards.

The key reason behind the upgrades, and the reason the service stations had to be closed at times in the process, is that underground fuel storage tanks have a recommended life of 20 years in which they are environmentally safe. CECM has a replacement programme to ensure they are replaced at the recommended intervals.

This does sometimes mean that sites must be closed while these upgrades take place, but CECM is confident that improved service outweighs the temporary inconvenience.

SOLID FOUNDATION: Caltex Gonubie replaced the paved area of the fuel delivery and pump areas with concrete, as part of its environmentally responsible approach
SOLID FOUNDATION: Caltex Gonubie replaced the paved area of the fuel delivery and pump areas with concrete, as part of its environmentally responsible approach
OPEN FOR BUSINESS: Forecourt attendants Monde Solomon, left, and Luvuyo Kotso are ready to welcome motorists to the service station

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